Policy
We are committed to creating an environment where all patients, whānau, staff, and and visitors feel acknowledged, respected, and welcomed. We understand that every individual is unique and recognise the importance of addressing the health care needs of the diverse groups within our community. This is a key part of our pursuit of equitable health outcomes.
See also Achieving Equity. For our strategy for reducing Māori health inequity, see Māori Health Equity.
We recognise that diversity takes many forms, and is not always obvious. It can be:
Diversity within our community
Of our practice population, X% are Māori.
We support and embrace the diversity within our community by:
See also Cultural Safety.
We regularly audit ethnicity data to help us deliver targeted equitable services.
We implement initiatives that promote inclusion and work towards equitable outcomes for the diverse groups in our population.
See also Patient Data.
Where possible, we reduce barriers to communication so patients can be fully informed about their care. For example:
See also Interpreter Services and Support People, Chaperones, and Observers.
Resources